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meshIQ helps healthcare companies with HIPAA compliance and rapid claims processing to support high quality patient care.
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HIPAA Compliance and Rapid Claims Processing Enable High-Quality Patient Care
meshIQ customers utilize AutoPilot to monitor healthcare applications such as electronic medical records, claims processing and the Blue Squared medical records central repository created and monitored by the Blue Cross Blue Shield Association.
Monitor Health
Monitoring the health of healthcare IT can boost the bottom line for providers.
Problems that must be solved:
- Improved HIPAA compliance.
- Higher quality patient care.
- Reduced IT costs.
- Solution
meshIQ’s platform today provides some of the world’s most successful healthcare companies with a solution to problems that had previously seemed unsolvable. Dealing with the complexity of global and local regulations that cover privacy, security and the complexity of existing and new drugs and devices throughout their entire development and commercial life is unique to healthcare. meshIQ, as the recognized experts in exploiting messaging middleware provide solutions that match this need.
Blue2
Multi-Purpose Patient Data
meshIQ AutoPilot’s application performance monitoring is used to monitor the Blue2 (Blue Squared) application and its Web Service, Java, HTTP WMQ and SQL transactions. Healthcare organizations are often using more than one software platform to leverage electronic-data communication for insurance claims, pharmaceutical treatments, doctor-patient and doctor-doctor interaction and require a consistent monitoring platform to ensure the availability of this data. Blue2 is a medical records central repository administrated by the BCBSA. Medical records are submitted to Blue2 and matched to appropriate claims.
The Local Plan sends Blue2 transactions to the Home Plan.
The Home Plan receives medical records with corresponding claim information
Available in real-time. AutoPilot is used here to achieve four objectives: performance and availability visibility in real-time, diagnostics and development support. AutoPilot was selected for this based on its abilities to track in real-time using message payload to guide transaction correlation.
Allowing Messaging Middleware to be Managed Securely and Privately by Admins and Users
meshIQ is the platform of choice when you need large numbers of developers to manage their own queues and messages through a web-based portal, while your admins maintain complete control.
Claims Processing
Many of the Blue Cross Blue Shield’s utilize AutoPilot to monitor their claims processing and in accordance with HIPAA regulations, help customers with their regulatory and compliance issues by safeguarding data as it is transmitted.
AutoPilot is used specifically to reduce the mean-time-to-know (MTTK) about problems that impact or might impact this key application. Most of these firms have strictly enforced compliance requirements including Service Level Agreements (SLAs). Not meeting SLAs can lead to revenue loss and customer dissatisfaction.
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